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London Pass Reviews
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London Pass Customer’s Q&A
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London Pass FAQs
Does The London Pass come with a guidebook?
Yes, The London Pass comes with a 160+ page guidebook with information about each attraction, maps, and helpful tips about the city in multiple languages.
Is it possible to extend or change the dates of my pass?
The London Pass is valid for 24 months from the date of purchase and cannot be extended or changed once it has been activated.
What age range is a child pass for?
Children aged between five and 15 years are eligible for a child pass. Children under five years are free, and those under 11 can travel for free on the London Underground when accompanied by an adult with a valid travel ticket.
What happens if I change the date of my trip to London?
The London Pass is valid for two years from the date of purchase. Unused passes can be refunded within 90 days of purchase, but after that, they cannot be refunded. However, they can still be used within the two-year validity period.